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Paradex™ is an electronic application and exam service designed to collect comprehensive underwriting information faster and more efficiently than traditional methods. Through the use of screen prompts and unique reflexive questions, Paradex™ enables the Insurance Carrier to make faster and more educated underwriting decisions.

The Paradex tele-interview is an applicant's health history that has been obtained by a medically-trained professional in a telephone interview directly with the applicant. Such reports have reflexive (drill-down) questions; which ensures that the greatest possible medical detail is provided. They can also be expanded to include non-health information such as lifestyle or avocation questionnaires. A medically-trained interview professional contacts the applicant to complete the health history interview over the telephone through one of our two professional, dedicated Call Centres (Toronto and Montreal). The completed form(s) are then sent electronically to the insurance company's underwriting department, for immediate evaluation.

Paradex™ Features
  • Same day interviews
  • Bilingual (French/English) Interviews and ensuing reports. Various additional languages spoken*
  • Medical History transmission immediately to underwriting upon completion of interview
  • Built-in software quality control checks
  • Digital recording capabilities
  • Search engines
  • Reflexive questions
  • Faster Turnaround Time
  • Full Access to Portamedic™ database for ordering and tracking of all field services
  • Reduces APS requests in many cases


  1. All Paradex™ reports are compressed and encrypted before sending
  2. Reports are either transmitted directly to underwriting via encrypted email or posted to Imagedex™
  3. Paradex™ reports are in easy-to-read format and could reduce time spent reviewing an Insurance Part II application

*Contact either our Toronto (416) 493-5151 or 1-877-277-4357 or Montreal (514) 493-8479 or 1-888-493-8479 Paradex™ Call Centre for details

“Across the Street, across the Country ….. We’ve got you covered!”

Health Information Division providing mobile paramedical services.

Tele-Information Division providing electronic underwriting information services.

Secure web based document downloads.

Personal and Financial Information Division, providing Inspection Report and Attending Physician Statement Services.


Copyright © 2010 Hooper Holmes. All rights reserved.