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"We just wanted to take this opportunity to thank you and your team very much for the excellent service you provided in getting the doctor medicals, ECGs and blood profiles completed for our client. We appreciate that you understood our need to accommodate our client's busy schedule by arranging for an appointment and location that was convenient for them and, the constant communication and follow up from yourself that was above and beyond our expectations.
Excellent work!!"
Jim D, Serge G & Rolf K

"Heather was awesome!!!!! I would feel very comfortable in sending Heather to my clients. I could go on and on.
Thanks again,"
M.McDonald, Sun Life Financial

"Thanks for the update! I spoke with the applicant and he said that the nurse was really nice to deal with. I appreciate you folks always sending out your best people to see my clients.
Ed N., Great West Life

"I am extremely happy with all the orders we have put through you guys. I have been shocked how fast the paramedicals are coming into us! Your examiners and the gals in the office are extremely efficient!"
Angela, Alberta Blue Cross

"Your RN saw my client on Oct 20th and he was very impressed with her. My client can sometimes be a very difficult person to please. The RN was very professional, she knew what she was doing. My client said that if he was an agent he would request this RN to see all of his clients."
Robert, Creative Planning

"Thank you for getting this paramedical done in just under 48 hours from the time of my request. It's nice to know that Hooper-Holmes is a strong link in the underwriting process. I look forward to continuing to work with you. Again, thanks for the professionalism and prompt action."
Ken. C, Sun Life Financial

"Recently, I was speaking with one of our group clients and he commented on the nurse who came to see him. He said that he has very small veins and it is painful and difficult to give a blood sample. He said the nurse came in and took his blood sample with no problems whatsoever. It was not painful; she did not leave a mark and was very professional."
Sandra, SBM & Associates

"You're always so helpful and courteous. I hope this is recognized at your end. We sincerely appreciate the Team's" effort over there.
Have a great day,"
Colleen D., Montreal, QC

"Just a follow up that Ms. G. has received her paramedical and blood drawing and is extremely satisfied with the nurse she received. She called today to ask that we thank you for the service you provided to her.
Best Regards,"
Angela, Northern Ontario

"The client was very impressed and happy with the nurse that was assigned to our case. We wanted to let you know that we appreciate having our clients well cared for particularly when they are afraid of the needle!
Have a great day!"
Christine K., Ontario

"I would like to take a moment to express my appreciation of how well this request was handled. We had a very small time frame to deal with an out of town client that left one day for a paramed exam to be completed. I was delighted that the client was contacted promptly and the appointment took place that very day.
Everyone is quick to complain when things go wrong, but I think it is important to let you know that the manner in which your company handles our work makes our lives so much easier. A big thank you to all of you who help."
Inga, Alberta

"I would like to thank your staff for their professionalism, patience and their desire to wish to do more for our clients. I greatly appreciate Mrs. M’s indispensable help. Without her efforts and the measures she takes I would possibly lose clients but instead they have better service and are best served.
I am convinced that Mrs. M. is an asset to your company and employees like her should be recognized for their quality work."
André G., New Brunswick

"We requested a pre-arranged appointment which included a doctor’s medical; everything went perfectly! Steve phoned the office this morning to advise that he and Mr. F. were both very impressed with the doctor you assigned (his bedside manner, his ability to draw blood easily, etc); and also very pleased with your ability to make this all happen for us.
Thank you very much for all of your assistance with this special request! As always, it is an absolute pleasure working with you; Thanks!"
Trisha H., Ontario

"THANKS !!! Requested one day completed the next. Now that's what I would call great service!"
Rich H, British Columbia

"I have to let you know the amazing job J. has been doing. She has become and continues to be a very important part of our link, and this could not be possible without her efficient and reliable service. Most of our cases are time sensitive and J.’s patience and understanding is most noticeable with these pre-book schedules. She is always pleasant to work with and without a doubt I can always count on her. J. exemplifies what true customer service is about and Hooper-Holmes/Portamedic should be proud to have her on their team, promoting the company's image in such a positive and professional manner."
Denyse, Ontario

"I want to Thank you and your team for the great level of service that you give my clients. The feed back from my clients, which to me is the most important thing, has been nothing but kind words. Please keep it up, we very much appreciate your hard work.
Have a fantastic day.
Tyson, Nova Scotia

"I just wanted to send along some kind words from our clients...Donna K. said her family was VERY impressed with Kelly, the nurse from Maple Creek. She said she has excellent Public Relations skills, she works around the client's schedule to accommodate them, she is very patient with her clients, she even had the boys lay down before she took their blood pressure readings because she knew that could affect the insurance if they were abnormal readings.
We will be more than happy & confident to send business your way, in the future! A huge thank you to Kelly for a job well done. Hooper-Holmes, you sure do know how to pick the best nurses!!!
Robynn S., Saskatchewan

"I just thought I would send a quick note letting you know how helpful Jenelle has been to my firm.  The main reason I use Hooper-Holmes is primarily based on the support she gives us.  If I ever have any issues or last minute requests she has always been there to help.  In this competitive industry customer service is more important than ever, and Jenelle has been great."
Jason, Absolute Financial Group Inc.



Health Information Division providing mobile paramedical services.

Tele-Information Division providing electronic underwriting information services.

Secure web based document downloads.

Personal and Financial Information Division, providing Inspection Report and Attending Physician Statement Services.


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